Fee Recovery Is Your Journey. Thank You For Taking Us With You

September 24, 2026
•
# min read
Share this post

As we launch a new look for InterPayments, it's hard not to reflect.

We started this company on the heels of surcharging becoming legal in the U.S., built on one belief: payments needed more transparency. Merchants and their customers have a right to see where their costs come from, and the tools to manage them. Payment providers deserve an unbiased partner who can deliver those tools today.

Hardly any merchants surcharged back then. Over time, millions of U.S. and Canadian companies added more digital payment methods to ease transactions. More digital payments meant more transactions — but also more cost. Merchants started looking for tools to manage that complexity. And the lightbulb went off, for them and for us: payment cost transparency drives customer choice. You can pay many ways, but merchants want the costs behind those choices to be clear.

Today we have that transparency. It's driven by our extensive partner network — including over half of the top 10 U.S. acquirers — who empower their merchants to manage payment costs. As a result, merchants have more ways to manage costs than ever. I'm proud of the role our partners and our team have played in that shift, and grateful to the thousands of merchants who trust us with hundreds of millions of dollars in savings, every day. That trust is what happens when you put the customer first and do the harder thing for the long-term outcome, every time.

We're not done. We'll keep delivering compliant, precise surcharging for every partner who needs it, and keep finding new ways to make payment fees transparent and manageable.

Thank you for letting us build this with you. Our journey continues.

-NJ

Share this post

Sign up for our newsletter

Enter your e-mail address to learn more about increasing margins and customer satisfaction with surcharging:

By clicking Sign Up you're confirming that you agree with our Terms and Conditions.