Why Should a Partner Choose InterPayments for Surcharging?

Payment costs, which are often considered “just the cost of doing business,” are an increasingly painful business challenge as fees associated with credit card acceptance rise. Organizations that help merchants address this challenge can deliver greater value, strengthen relationships, and unlock new opportunities for growth.

Managed surcharging gives organizations across the payments ecosystem a way to help merchants navigate rising costs. But delivering a successful surcharge program requires more than enabling a fee at checkout. It requires expertise in compliance, technology integration, and ongoing program management.

This is where strategic partnerships create an advantage. By partnering with a Managed Surcharge Provider, organizations can support merchant needs and deliver greater value without taking on the complexity of building and managing a surcharge program themselves.

Here’s how different organizations across the payments ecosystem can benefit from partnering with a Managed Surcharge Provider:

Banks

Banks play a critical role in helping businesses manage their financial operations, but merchants increasingly expect solutions that address the broader challenges of running and growing their businesses. A managed surcharge solution allows banks to provide additional value by helping merchants better manage payment acceptance costs, reducing churn.

By partnering with a Managed Surcharge Provider, banks can offer surcharging capabilities while reducing the complexity of managing evolving compliance requirements. Providers that offer indemnification can also help reduce exposure associated with surcharge program management, giving banks greater confidence and credibility.

The right Managed Surcharge Provider works with a variety of ISV partners to pre-build surcharging capabilities that connect banks into leading ERPs and SaaS platforms merchants already use. This allows merchants to enable surcharging within their existing payments stack while maintaining a seamless customer experience.

Independent Software Vendors (ISVs) and System Integrators

A Managed Surcharge Provider allows ISVs and system integrators to extend their platform capabilities without the complexity of developing and maintaining surcharge functionality themselves. With the right partner, they can deliver an integrated solution that increases savings while maintaining existing workflows and the customer experience.

Surcharging creates a valuable new service that can be introduced to existing customers or provided to new ones who consider surcharging a “must have” solution. The best surcharging partners also support the entire payments ecosystem, connecting ISVs and system integrators to leading banks and processors looking to add surcharging to platforms their merchants already use. This helps meet businesses where they are by supplying surcharging to the services they already use. A Managed Surcharge Provider provides the compliance expertise and support needed to help ISVs and system integrators confidently offer surcharging without needing external legal services.

Payment Processors

Payment processors operate in a highly competitive market where differentiation and merchant retention are key priorities. Managed surcharging gives processors a strategic way to help merchants offset payment acceptance costs while delivering additional value.

A Managed Surcharge Provider enables processors to offer a comprehensive surcharge program backed by in-house consultative support, precise surcharge calculations, and ongoing program management. The right provider helps processors strengthen existing relationships through seamless surcharging implementation for every customer that needs it. This in turn allows processors to strengthen merchant relationships, remain competitive, and continue growing their business.

White Label Surcharging

For highly integrated payment solutions, white labeling a managed surcharge solution adds a powerful new turnkey service for their customers. Adding managed surcharge capabilities to their solutions portfolio in this way allows them to fully own the customer relationship and exactly where surcharging needs to be added, adding a new business opportunities while leaving the operational and compliance complexity to their expert managed surcharge partner.

Surcharging also gives resellers opportunities to expand existing accounts and find new customers. A managed provider can support everything from program setup to ongoing management, allowing resellers to focus on scaling their business.

Partnering with InterPayments

InterPayments helps organizations across the payments ecosystem deliver automated, fully compliant surcharging to their merchants. InterPayments works alongside banks, ISVs, payment processors, and resellers, connecting them together as needed to expand their offerings while reducing the complexity of managing surcharge programs.

InterPayments offers full compliance with state, provincial, federal, and card brand regulations, with 24/7/365 transaction reporting and contractual indemnification. The InterPayments managed surcharge solution is built for seamless deployment and is already proven to work in popular ERPs. InterPayments automates selective surcharging, helping merchants target fee recovery across specific customer types, product lines, and geographies. InterPayments puts customers first by clearly communicating the surcharge policy before customers make a payment and ensuring that each surcharge is accurately calculated.

With in-house consultative support, InterPayments helps organizations navigate surcharge requirements without needing third-party legal services. This enables partners to reduce churn, strengthen customer relationships, close deals, and identify new growth opportunities.

By partnering with InterPayments, organizations can provide their customers with a proven approach to managed surcharging backed by dedicated expertise, technology, and ongoing support.

Learn more about our partnership opportunities and discover how we can help you create more value for your merchants.